The Episode 206 of the SERVICOM help desk Radio programme held on the 7th of March 2023, the National Coordinator, Mrs Nnenna Akajemeli and Mrs Henrietta Okokon of the Public Awareness Unit where in the studio. The N.C said SERVICOM comes to give update, bring MDA’s and listen to citizens true phone calls in the […]
The Episode 205 of the SERVICOM help desk Radio programme held on the 21st of February 2023, the National Coordinator, Mrs Nnenna Akajemeli and Mrs Henrietta Okokon of the Public Awareness Unit where in the studio. The Public Awareness Manager gave an update on the previous issues raised in the Studio of Mr Akpan […]
The Episode 204 of the SERVICOM help desk Radio programme held on the 14 of February 2023 been Valentine Day, the National Coordinator, Mrs Nnenna Akajemeli and Mrs Henrietta Okokon of the Public Awareness Unit where in the studio. The NC said the best Love you can sure to anyone is to serve them well […]
The Episode 203 of the SERVICOM help desk Radio programme held on the 31st of January 203, the National Coordinator, Mrs Nnenna Akajemeli and Mrs Henrietta Okokon of the Public Awareness Unit where in the studio. the NC appreciated the Ordinary President and the entire Brekete Family and said in this programme we discuss everything […]
The Episode 202 of the SERVICOM help desk Radio programme held on the 24th of January 202, the National Coordinator, Mrs Nnenna Akajemeli and Mrs Henrietta Okokon of the Public Awareness Unit where in the studio. However, due to pressing issues in the studio, they were not opportuned to speak to Nigerians on service delivery […]
The Episode 201 of the SERVICOM help desk Radio programme held on the 17th of January 202, the National Coordinator, Mrs Nnenna Akajemeli and Mrs Henrietta Okokon of the Public Awareness Unit where in the studio for the first Episode of the year 2023. The NC started by wishing everyone a happy new year […]
Introduction Accountability in government service delivery refers to the notion that officials and organizations within the government are accountable for making sure the services they offer are of high quality and meet citizens’ needs. This entails being open and accountable for their actions, as well as being transparent about how they use public resources. Maintaining […]
Technology has transformed the way we live and work, and government organizations are no exception. In this post, we will look at how technology can help government Ministries, Departments, and Agencies improve service delivery (MDAs). Introduction The delivery of services to citizens is a crucial function of government organizations, and technology has the potential to […]
Introduction Creating a customer-centric culture in government organizations is essential for delivering quality services to citizens. But, as we all know, it’s not always easy for government agencies to put citizens first. Bureaucracy, red tape, and politics can all make it difficult for leaders to focus on the needs of their customers. However, by creating […]
Introduction Quality service delivery is a critical aspect of any government Ministry, Department and Agency as it directly impacts the satisfaction and trust of citizens. As such, leadership plays a crucial role in driving and maintaining quality service delivery in government agencies. In this blog post, we will explore the various ways in which leadership […]