Highlight and Matters arising from Episode 209 of the SERVICOM Help Desk Radio Programme.
The Episode 209 of the SERVICOM help desk Radio programme held on the 28th of March 2023, the National Coordinator, Mrs Nnenna Akajemeli and Mrs Henrietta Okokon of the Public Awareness Unit where in the studio.
In line with delivering effective service delivery to the citizens, the SERVICOM office has come up a Quarterly Breakfast Meeting strategy for MDA’s to tell the SERVICOM office how they serve their customers and improve their services going forward and by the end of the year, the SERVICOM office organises an Award Ceremony to Celebrate outstanding MDA’s in service delivery and bottom line is for services to serve the people so that the lives of the citizens can improve, the N.C said.
The Public Awareness Manager also added by saying ‘’ the Breakfast Meeting is the Brain Child of the National Coordinator’’ the aim is search out grey areas and proffer solution in other to improve services and this has worked and has helps MDA’s to improve in the service delivery processes.
There were no emerging issues for SERVICOM to attend to.
Mrs Henrietta Okokon.
Public Awareness Manager.