About
SERVICOM is an acronym for Service Compact with All Nigerians . It was established in 2004 as the outcome of a Three-day Special Presidential Retreat on Service Delivery with the President, Ministers, Special Advisers, Presidential Aides and Chief Executives of major Extra-ministerial Departments and Parastatals.
It is an initiative of the Federal Government of Nigeria conceived to promote effective and efficient service delivery in MDAs to ensure customer satisfaction and to manage the performance-expectation gap between Government and citizens as well as other members of the public, on issues of service delivery.
SERVICOM CORE VALUES
Excellence
We are dedicated to giving the best and world class service achieving excellence
Integrity
We act with honesty and integrity, not compromising the truth
Accountability
We accept our individual and team responsibilities
Efficiency
We are dedicated to giving the best and world class service achieving excellence
Evaluations Conducted
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Complaints Resolved
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Public Servants Trained
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Our Recent Blog And News
SERVICOM STRENGTHENS SERVICE DELIVERY OVERSIGHT AS 85 NODAL OFFICERS, 37 OTHERS CONVENE FOR SECOND QUARTER NATIONAL COUNCIL MEETING
The SERVICOM Office has reaffirmed its commitment to improving service delivery across the public sector as it convened the 2nd Quarter National Council of Nodal Officers Meeting at the Conference Hall of the Federal Capital Development Administration (FCDA), Abuja. Declaring the meeting open on 18th June 2026, the Acting National…
SERVICOM REPOSITIONS FOR EXCELLENCE
The Service Compact with All Nigerians (SERVICOM Presidency) has intensified efforts to close the gap between government performance and citizen expectations through strategic interventions led today 9th June 2026 in Abuja, by its Acting National Coordinator, Mrs. Helen Lawal. In a dual-event approach targeting two critical sectors of governance, Mrs.…
SERVICOM INAUGURATES PARASTATAL SERVICOM UNITS/COMMITTEES FOR NAQS AND CPN TO STRENGTHEN SERVICE DELIVERY
The SERVICOM Office has inaugurated Parastatal SERVICOM Units/Committees (PSU/PSC) for the Nigeria Agricultural Quarantine Service (NAQS) and the Computer Professionals Registration Council of Nigeria (CPN), marking a significant step in institutionalizing quality, citizen-focused service delivery across Federal Agencies. The dual inaugurations, held on 15th May, 2026 in Abuja were performed…