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🔔 Challenge Service Failure At The Point Of Experience By Visiting The SERVICOM UNIT Of The Concerned Ministry, Department or Agency    |    🔔 Challenge Service Failure At The Point Of Experience By Visiting The SERVICOM UNIT Of The Concerned Ministry, Department or Agency

SERVICOM, NDIC, AND NRS REAFFIRM COMMITMENT TO SERVICE EXCELLENCE AS 2026 CUSTOMER SERVICE WEEK ENTERS DAY FOUR

The Acting National Coordinator and Chief Executive Officer of SERVICOM Presidency, Mrs. Helen Lawal, has reiterated the Federal Government’s commitment to citizen-focused service delivery across Ministries, Departments, and Agencies (MDAs) as the 2026 Global Customer Service Week entered day four. Mrs. Lawal stated this during her official engagements at the Nigeria Deposit Insurance Corporation (NDIC) and the Nigeria Revenue Service...

2026 CUSTOMER SERVICE WEEK: LAWAL TASKS TETFUND, CREDICORP ON SERVICE CULTURE BEYOND EXPECTATION, AS ECHONO SAYS BENEFICIARY IS REASON TETFUND EXISTS

The Acting National Coordinator and Chief Executive Officer of SERVICOM Presidency, Mrs. Helen Lawal, on 7th October, 2026, took the advocacy for citizen-focused service delivery to the Tertiary Education Trust Fund (TETFund) and the Nigerian Consumer Credit Corporation (CREDICORP) in Abuja, as activities marking the 2026 International Customer Service Week intensified across Ministries Departments and Agencies (MDAs). The global event...

2026 CUSTOMER SERVICE WEEK: SERVICOM BOSS TAKES “GOING THE EXTRA MILE” CAMPAIGN TO NAMA, FRSC, NCAA

The Acting National Coordinator and Chief Executive Officer of SERVICOM Presidency, Mrs. Helen Lawal, on Tuesday 6th October, 2026, continued her flag-off tour of the 2026 International Customer Service Week with visits to the Nigerian Airspace Management Agency (NAMA, the Federal Road Safety Corps (FRSC) and the Nigeria Civil Aviation Authority (NCAA), where she charged staff and management to institutionalise...

2026 CUSTOMER SERVICE WEEK: SERVICOM BOSS FLAGS OFF CELEBRATION AT CBN, NUC, NAICOM, PTAD, CALLS ON MDAs TO GO THE EXTRA MILE

The Acting National Coordinator and Chief Executive Officer of SERVICOM, Presidency, Mrs. Helen Lawal, on Monday 5th October, 2026, flagged off and joined the celebration of the 2026 International Customer Service Week at four key Federal Government Agencies – the Central Bank of Nigeria (CBN), the National Universities Commission (NUC), the National Insurance Commission (NAICOM) and the Pension Transitional Arrangement...

SERVICOM ADVOCATES SERVICE EXCELLENCE, CITIZEN-CENTRED SERVICE DELIVERY AT NEMSA

In a bid to strengthen institutional partnerships and upgrade service delivery frameworks across government agencies, the Acting National Coordinator and Chief Executive Officer of SERVICOM, Mrs. Helen Lawal, paid an official courtesy visit to the Headquarters of the Nigerian Electricity Management Services Agency (NEMSA) in Abuja on Tuesday, 9th September, 2026. The visit was aimed at repositioning NEMSA’s internal SERVICOM...

SERVICOM Recognises Outstanding Staff for July 2026

The SERVICOM Office, Presidency has recognised staff members who stood out in different areas of workplace performance and professionalism for the month of July 2026. For July, Mr. Anthony Ochelebe was recognised as Staff of the Month and also received the award for Most Punctual Staff. Dr. Ben Onche Olofu was recognised as the Best Dressed Staff for the month...

SERVICOM CALLS FOR ENHANCED SERVICE DELIVERY STANDARDS IN NIGERIA’S AVIATION SECTOR

The Acting National Coordinator and Chief Executive Officer of SERVICOM, Mrs. Helen Lawal has called on the leadership of the Federal Ministry of Aviation and Aerospace Development to reinforce operational standards, secure executive support for service initiatives, and advance citizen-centred public administration across the aviation sector. Mrs. Lawal made the call on 3rd September, 2026 when she conducted an official...

SERVICOM, NITDA DRIVE PUBLIC SECTOR REFORM, EMPHASISE COLLECTIVE RESPONSIBILITY FOR SERVICE EXCELLENCE

The SERVICOM Office Presidency and the National Information Technology Development Agency (NITDA) have reaffirmed their joint commitment to transforming public service delivery, urging civil servants across all cadres to embrace accountability, process reform, and continuous improvement. Speaking at the Annual SERVICOM Parastatal Committee Workshop held on 24th August, 2026 at the NITDA Headquarters in Abuja under the theme “Every Role...

SERVICOM RECOGNISES OUTSTANDING STAFF AT JUNE 2026 AWARDS

The SERVICOM Office has recognised three members of staff for their outstanding performance and commitment to workplace excellence in June 2026. The monthly staff recognition featured three award categories: Staff of the Month, Most Punctual Staff, and Best Dressed Staff. Mrs. Kikelomo Aina was named Staff of the Month for June 2026, in recognition of her contribution and commitment to...
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