SERVICOM Calls for Sustained Reforms as Q1 Performance Review Meeting Concludes The SERVICOM Presidency Office has reaffirmed the need for sustained reforms to deepen service excellence across Ministries, Departments, and Agencies (MDAs), following the successful conclusion of its First Quarter Charter Performance Reporting Breakfast Meeting in Abuja. The meeting provided a platform for MDAs to present performance reports, assess service...

At SERVICOM, excellence remains a core value that drives our commitment to delivering quality, citizen-focused services across Ministries, Departments, and Agencies (MDAs). As part of our ongoing effort to recognize and encourage outstanding performance, the SERVICOM Office has honoured exceptional staff members for the month of March 2026. These recognitions are designed to reinforce a culture of discipline, professionalism, and...

The SERVICOM Presidency Office, in collaboration with the Environmental and Social Framework (ESF) Unit of the World Bank, has launched the Nigeria Electronic Grievance Management platform EGM today in Abuja. The Acting National Coordinator SERVICOM presidency, Mrs.  Helen Lawal, in her welcome address said that, the launch of the E- Grievance Mechanism by the SERVICOM Presidency Office and the World...

The SERVICOM Presidency Office has called on Ministries Department and Agencies (MDAs), to strategically position their Ministerial SERVICOM Units to implement their Service Charters for efficient service delivery service wide. This call was made, by the Acting National Coordinator SERVICOM Presidency, Mrs. Helen Lawal, during the official launch of the Service Charter for the National Automotive Design and Development Council...

At SERVICOM, excellence is not just an expectation  it is a culture we actively build, celebrate, and sustain. As part of our commitment to motivating staff and strengthening service values within the public sector, the SERVICOM Office has once again honored outstanding officers who exemplify dedication and professionalism in their daily work. These recognitions shine a light on the individuals...

The SERVICOM Presidency has reaffirmed its commitment towards ensuring strategic accountability in MDAs Quarterly Charter Performance Reporting Meetings service wide, through its reporting template. This reaffirmation came on the heels of the Third Quarter Charter Performance Reporting Meeting held in the Office headquarters today Tuesday, 21st October ,2025. Speaking during the Quarterly Charter Performance Reporting Meeting, the Acting National Coordinator/...

At SERVICOM, excellence is more than a standard it’s a daily commitment to making public service better, faster, and more responsive to citizens. As part of our culture of recognition and motivation, the SERVICOM Office proudly celebrated three outstanding staff members who have demonstrated exceptional performance, discipline, and professionalism in their duties. Staff of the Month  Mrs. Rose Elijah Mrs...

As Nigeria joined the rest of the world to celebrate Customer Service Week 2025, the SERVICOM Office, Presidency, led Ministries, Departments, and Agencies (MDAs) nationwide in commemorating this important event under the global theme “Mission Possible.” The celebration highlighted the power of teamwork, resilience, and innovation in improving service delivery across the public sector  reminding every public servant that excellent...

The Acting National Coordinator / CEO SERVICOM Presidency, Mr.  Anthony Oshin, represented by the Head of Operations, Mrs Ngozi Akinbodewa, has formally presented SERVICOM Compliance Evaluations reports to the  top Management of the Nigerian Social Insurance Trust Fund (NSITF).   The presentation ceremony took place recently, at the Funds’ Corporate headquarters Abuja.   In her presentation, Mrs. Akinbodewa,  commended the...