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🔔 Challenge Service Failure At The Point Of Experience By Visiting The SERVICOM UNIT Of The Concerned Ministry, Department or Agency    |    🔔 Challenge Service Failure At The Point Of Experience By Visiting The SERVICOM UNIT Of The Concerned Ministry, Department or Agency

3RD QUARTER CHARTER PERFORMANCE REPORTING MEETING: SERVICOM URGES MDAs TO PRIORITISE TRANSPARENCY AND ACCOUNTABILITY

The Acting National Coordinator and Chief Executive Officer of the SERVICOM Office, Presidency, Mrs. Helen Lawal, has commended Ministries, Departments, and Agencies (MDAs) for their unwavering dedication to public service delivery. Speaking at the opening of the 3rd Quarter Charter Performance Reporting Breakfast Meeting, which runs from 26th to 30th October, 2026, Mrs. Lawal who was represented by the Head...

“THE EXTRA MILE”: SERVICOM CHARGES ICPC, FCT PENSION DEPARTMENT ON CITIZEN-FOCUSED GOVERNANCE, SERVICE EXCELLENCE

As public institutions across the nation mark the Year 2026 Customer Service Week, the Acting National Coordinator and Chief Executive Officer of SERVICOM, Mrs. Helen Lawal, has charged both the Independent Corrupt Practices and Other Related Offences Commission (ICPC) and the Federal Capital Territory (FCT) Pension Department to institutionalise citizen-focused governance. Speaking across separate high-profile engagements on 22nd October, 2026...

SERVICOM CHARGES FMBEP ON ENHANCED SERVICE DELIVERY, URGES MANAGEMENT TO CROWN CUSTOMERS “KINGS”

The Acting National Coordinator and Chief Executive Officer of SERVICOM, Mrs. Helen Lawal, has charged the Federal Ministry of Budget and Economic Planning (FMBEP) to elevate its commitment to citizen-focused governance, declaring that all service delivery efforts must crown customers as kings. She stressed that public institutions existed solely to serve the populace with utmost dedication and integrity. Consequently, repositioning...

NUPRC, OSGF SET NEW BENCHMARKS FOR PUBLIC SERVICE EXCELLENCE AS SERVICOM DRIVES “THE EXTRA MILE” CAMPAIGN

Demonstrating a resolute commitment to accountability, structural reform, and citizen-focused governance, two federal institutions have rolled out high-profile commemorations for the 2026 Customer Service Week. Centered around the defining global theme, “The Extra Mile,” recent celebrations at the Nigerian Upstream Petroleum Regulatory Commission (NUPRC) and the Office of the Secretary to the Government of the Federation (OSGF) spotlighted frontline resilience...

JAMB REINFORCES SERVICE EXCELLENCE AS SERVICOM CHAMPIONS “THE EXTRA MILE” FOR 2026 CUSTOMER SERVICE WEEK

In a resounding demonstration of accountability and citizen-focused governance, the Joint Admissions and Matriculation Board (JAMB) hosted a high-profile commemoration for the 2026 Customer Service Week on 19th October, 2026. Aligned with the global focus, the event centered on the inspiring theme “The Extra Mile,” bringing together key government functionaries, education sector stakeholders, and regulatory authority to evaluate and elevate...

2026 CUSTOMER SERVICE WEEK: SERVICOM CHAMPIONS “THE EXTRA MILE” ACROSS KEY AGENCIES

In a synchronised nationwide push to redefine public sector accountability and citizen-focused service delivery, the SERVICOM Office, Presidency, has spearheaded high-profile celebrations of the 2026 Customer Service Week. Spanning critical sectors including social protection, basic education, and aviation, leadership figures converged around this year’s defining theme: “The Extra Mile.” The nationwide commemorations spotlighted frontline resilience, structural innovation, and an unwavering...

AG. NATIONAL COORDINATOR PRAISES STAFF, SPOTLIGHTS PTDF PARTNERSHIP FOR SECTOR-WIDE EXCELLENCE

Marking the grand finale of the 2026 Customer Service Week celebrations, the Acting National Coordinator of SERVICOM, Mrs. Helen Lawal, has commended the management and staff of the SERVICOM Office, Presidency, for their exceptional dedication, proactiveness, and unwavering commitment to public service excellence. Addressing officers during the special commemoration on 13th October 2026, at the SERVICOM Headquarters in Abuja, Mrs...

CUSTOMER SERVICE WEEK: AG. NATIONAL COORDINATOR COMMENDS STAFF, HARPS ON CROSS-DEPARTMENTAL COLLABORATION, CELEBRATES WITH NIMASA

As part of activities marking the celebration of the 2026 Customer Service Week themed “The Extra Mile,” the Ag. National Coordinator of SERVICOM, Mrs. Helen Lawal, has commended the management and staff of the SERVICOM Office, Presidency, for their steadfast support, dedication, and proactiveness in the discharge of their official duties. Addressing staff during the in-house sensitisation session on 12th...

SERVICOM REAFFIRMS COMMITMENT TO SERVICE EXCELLENCE AS NIMC, INEC CELEBRATE 2026 CUSTOMER SERVICE WEEK

The Acting National Coordinator and Chief Executive Officer of SERVICOM Presidency, Mrs. Helen Lawal, has again reiterated the Federal Government’s commitment to citizen-focused service delivery across Ministries, Departments, and Agencies (MDAs) as her engagements to commemorate the 2026 International Customer Service Week entered day five. Mrs. Lawal stated this during her official visits to the National Identity Management Commission (NIMC)...
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