EPISODE 36 OF THE SERVICOM HELP DESK RADIO PROGRAMME.
The SERVICOM Help Desk Radio Programme held on the 30/10/18 featured the Federal Road Safety Corps (FRSC). The aim was to enlighten Nigerians on road safety issues. After the introduction of the National Coordinator/Chief Executive of SERVICOM Mrs Nnenna Akajemeli, she asked the FRSC team to introduce themselves. Jonah Agu- (OGA DRIVER) representing the Corps Marshal, James Mbatse, Nodal Officer, Yemi Sokumbi, Head of Driver’s License, Joseph Udom, Complaints Desk Officer and Jamalodin Sulaiman Ukashat of Public Education Department.
Mr Jonah said while it is important for drivers to have their driver’s license, the Corps produces number plates but are not authorised to issue same. The V.I.O he said has the mandate to do so, and driver can only go to the Corps for capturing.
Enumerating some of the key responsibilities of the Corps, Mr. Jonah said the FRSC sensitizes citizens on how to use the road, rescues passengers in the event of accident and calls the Police if the passengers are burnt beyond recognition, village heads of the communities where the accident occurred are contacted for their consent before burial. Next of Kin of victims are also contacted through the manifest.
Apart from conducting road audit, he further said the Corps works in collaboration with every other agency and private organisation.
Mr James Mbatse said FRSC prevents accident and when it happens and people are burnt beyond recognition, they make wide consultation and don’t just rush to bury the victims. Based on the Peace Mass incidence, he said the Corps was still investigating the matter and disciplinary measures will be taken.
The N.C said she will go and meet the Corps Marshal to know the outcome of the investigation.
One Hajiya Rabi Abubakar lodged a complaint against the FRSC that her vehicle was impounded and that had led to the collapse of a bakery business she invested ten million naira (10, 000, 000) only.
Mr Jonah said that even though government actually asked that speed limiter be installed in commercial vehicles to avoid over speeding that will lead to accident; they will investigate the matter and resolve it.
The N.C promised to send her staff along with the Road Safety team to the FRSC headquarters to have the matter resolved. She also thanked the ordinary president and encouraged citizens to speak out when they experience service failure and ask for a SERVICOM unit in that MDA.