Episode 35 of the SERVICOM Help Desk Radio Programme held on 23rd October 2018 and featured a Team form the Independent National Electoral Commission (INEC) as guests to enlighten the general public on service delivery issues in the Commission and voters’ participation in the 2019 general elections in the country.

The National Coordinator and Chief Executive of SERVICOM, Mrs Nnenna  Akajemeli  appreciated the partnership between SERVICOM Office and the Brekete Family, saying that the partnership has continued to yield results with increased constructive engagement between service takers and service providers in the Ministries, Departments and Agencies of Government through which many complaints have been resolved.

The SERVICOM Nodal officer for INEC Mrs. Olaide Okongai noted that the citizens have to be 18yrs of age before you can vote and advised those whose names do not appear on the voters register despite having been registered to send a text to 08171646879. She also gave the website address of the commission as www.inecnigeria.org

Deputy Director Publicity for INEC, Mr. Aliyu Bello emphasized the importance of the Permanent Voter Card (P.V.C) and urged citizens to protect it, explaining however that the continues voters registration ended on August 31st 2018, to allow for adequate preparation ahead of the fourth coming election.

“When a card (PVC) is missing, burnt or stolen, visit our various centres and lodge a complaint, if a card is faded our machines can still read it”, he said.

Mr. Aliyu who explained that voters are considered very important on any election day, urged all bonafide voters to come out in mass with their P.V.Cs to get accredited and cast their vote, assuring that the delay in taking election materials to various centres will drastically reduce in the 2019 election,  “every vote will count”, he further reassured.

The Anchor of the Programme, Ahmad Isah, suggested to INEC to collaborate with NCC for a short code so that citizens can reach them easily in case of any issue, he also raised concern over inability of Prisoners to cast vote to which the INEC Team noted as welcome feedback that would come to bear in future innovations.