The Episode 149 of the SERVICOM help desk Radio programme held on the 12th of OCT 2021, the National Coordinator, Mrs Nnenna  Akajemeli  and  Mr Tony  Ochelebe  of  the Public Awareness Unit where in the studio to enlighten the Public on service delivery matters

The NC appreciated various MDA’s even as they celebrate their customer service week and the Ordinary President for the partnership. She spoke on the ‘’Importance Customer Service’’ and said we do Government business from Government office, we  should  therefore treat them Professionally  and with sensitivity.

In these season of Customer Service week, when you don’t get customers, it’s a warning sign that your services are not good enough, the NC said. We appreciate as many that have gone the extra mile in delivering services and making customers getting value for their money. She added that stakeholders should be patiently attended to with respect, friendliness since some of the come in with much pains and these will reduce the burden they came in with.

Trainings are organised for officers and the essence is to add value and become better in what they do, the NC said. We have a SERVICOM  INSTITUTE  that train officers in different capacity and when they come, we training them according to the service delivery needs of their organisation.

 

 

There were no  emerging  issues  for SERVICOM  to attend to

Mrs Henrietta Okokon

Public Awareness Manager.

The Episode 147 of the SERVICOM help desk Radio programme held on the 28th of September 2021, the National Coordinator, Mrs Nnenna  Akajemeli  and Mr Tony  Ochelebe of  the Public Awareness Unit where in the studio to enlighten the Public on service delivery matters. The NC advised the Public Relations Officer of Nigeria Immigrations Service to intervene the Complaint of Nigerians in various Embassies across the World on getting  their  Passports/VISA  and  issues of  UnReceipted  payment because Nigerians are suffering there.

She  further  promised to engage with PTAD on the complaint of a Police officer and other issues bordering on service failure from PTAD.

 

There were no emerging issues for SERVICOM  to attend to

Mrs Henrietta Okokon

Public Awareness Manager.

The Episode 145 of the SERVICOM help desk Radio programme held on the 14th of September 2021, the National Coordinator Mrs Nnenna  Akajemeli  and Mr Tony  Ochelebe of  the Public Awareness Unit were in the Studio to enlighten the Public on service delivery matters.

Based on the issue raised in the studio, the NC advised those maltreating Children under their custody to desist from doing so because the Universe is watching. There was however no much time to speak on service delivery issues from SERVICOM Office.

 

There were no emerging issues for SERVICOM  to attend to

Mrs Henrietta Okokon

Public Awareness Manager.