Episode 80 of the SERVICOM Help Desk Radio Programme held on 30th July 2019 and featured the Standard Organisation Nigeria (SON), the National Coordinator/Chief Executive Officer of SERVICOM Mrs. Nnenna Akajemeli appreciated the various MDA’s for their positive response regarding resolution of complaint by dissatisfied customers and citizens.
A Deputy Director and SERVICOM Nodal Officer in SON, Alhaji Abdullahi Ibrahim and Mr. Bola Fasina, the Head of Public Relations in SON, were in the studio to enlighten Nigerians on the mandate and service delivery processes in the Organsiation.
Mr. Bola said SON is a Government Agency that assists Nigerians to define what standard is all about, as a product cannot be said to be good or bad without first having a standard for measuring it.
“Whether a product is being manufactured here in Nigeria or outside the country, it is our responsibility to ensure that it is of standard. We do not have a problem with product manufactured here because even if they don’t do it right, we will guard them and ensure they do it better”, he said .
He explained that SON is not established to close down companies but to assist companies to produce in accordance to the right standards, adding that “despite the number of security agencies in Nigeria to crack down on fake manufacturers, they cannot be everywhere and this is where SON requires Nigerians’ assistance, anything you see people doing in respect of manufacturing or production and you don’t understand, call us and we will come there to check”.
Mr Bola Fasina who was also in the studio on Thursday 1st August concluded his enlightenment session by reiterating the need for citizens to be vigilant and furnish the organisation with useful information that would strengthen its enforcement and regulatory functions. He appreciated the Nigerian Police Force for their efforts and support to the organization.
He read out the organization’s free-toll Hot lines as 07056990099 and 08002255766 for emergencies, enquiries or information sharing.