Highlight and Matters arising from Episode 76 of the SERVICOM Help Desk Radio Programme.

Episode 76 of the SERVICOM Help Desk Radio programme held on the 2nd July 2019 and it featured the Industrial Training Fund (ITF) where the Director General of the Fund Sir Joseph Ari led some of his management Team to the programme.

The National Coordinator/Chief Executive of SERVICOM, Mrs Nnenna Akajemeli in her opening remarks appreciated the Brekete Family, top Government Officials and Agencies that have made possible the  running of the SERVICOM Help Desk Radio Programme.

While giving an update on outcomes of SERVICOM’s interventions, the Public Awareness Manager, Ms. Patience Musa said a complaint by a parent from Italy over authentication of NECO result for his daughter had been resolved while another complaint over  collection of Transcript from the University of Nigeria Nsukka by a student from Canada had been equally resolved.

She also made mentioned of how the intervention of SERVICOM Office had resulted to the granting of permit by Ministry of Labour to a group of pensioners to form an Association, saying that these pensioners would be invited to come and share their testimony to the Brekete Family.

The Director General I.T.F Sir Joseph Ari appreciated SERVICOM Office for conceiving the Radio programme especially the strategy of inviting Ministries, Departments and Agencies (MDAs) to come and enlighten citizens on their mandates and their service delivery processes.

He noted that it was because of this that he personally came for the programme from Jos ITF Headquarters, along with some of his management staff whom he introduced as Mallam Sulaiman Ningi,  Director SERVICOM and Anti-Corruption, Mrs. Suleyat Chagu,Director Public Affairs, Mr. Tom Gwoh, Head of Media and Mr. Aminu Mohammed, Cooperate Affairs Manager Operations, Abuja.

The Director General said the Fund was established by General Yakubu Gowon on 8th October 1971 after independence when the need arose for Nigerians to seamlessly take over jobs from the expatriates.

“That was how ITF and other agencies like Center for Management Development (CMD) came about and since its establishment, ITF has been discharging her mandate and functions seriously which include the provision promotion and encouragement of Human capacity development so that we will have sufficient indigenous manpower development of the economy in both Public and Private sectors”, the DG said

He explained that in the course of time, there was the need to re-focus on Technical Vocation Education and Training (TVET) to which the present administration of President Muhammadu Buhari  introduced the Social Economic Diversification and Industrialisation Policy for economic development and growth in all platforms of Nigeria’s industrialisation, adding that “as the front-runner and the master craft-man in training, ITF is equipping Nigerians with the necessary skills for this”.

He appealed to trainers across the country to always consult ITF for guidance on professional methodology for training needs assessment as this would eliminate problems and address challenges often encountered by trainers, such as the ones narrated earlier by beneficiaries of a training courtesy the wife of the Vice President.