The SERVICOM Presidency Office, in collaboration with the Environmental and Social Framework (ESF) Unit of the World Bank, has launched the Nigeria Electronic Grievance Management platform EGM today in Abuja. The Acting National Coordinator SERVICOM presidency, Mrs. Helen Lawal, in her welcome address said that, the launch of the E- Grievance Mechanism by the SERVICOM […]
The SERVICOM Presidency Office has called on Ministries Department and Agencies (MDAs), to strategically position their Ministerial SERVICOM Units to implement their Service Charters for efficient service delivery service wide. This call was made, by the Acting National Coordinator SERVICOM Presidency, Mrs. Helen Lawal, during the official launch of the Service Charter for the National […]
At SERVICOM, excellence is not just an expectation it is a culture we actively build, celebrate, and sustain. As part of our commitment to motivating staff and strengthening service values within the public sector, the SERVICOM Office has once again honored outstanding officers who exemplify dedication and professionalism in their daily work. These recognitions shine […]
The SERVICOM Presidency has reaffirmed its commitment towards ensuring strategic accountability in MDAs Quarterly Charter Performance Reporting Meetings service wide, through its reporting template. This reaffirmation came on the heels of the Third Quarter Charter Performance Reporting Meeting held in the Office headquarters today Tuesday, 21st October ,2025. Speaking during the Quarterly Charter Performance Reporting […]
At SERVICOM, excellence is more than a standard it’s a daily commitment to making public service better, faster, and more responsive to citizens. As part of our culture of recognition and motivation, the SERVICOM Office proudly celebrated three outstanding staff members who have demonstrated exceptional performance, discipline, and professionalism in their duties. Staff of the […]
As Nigeria joined the rest of the world to celebrate Customer Service Week 2025, the SERVICOM Office, Presidency, led Ministries, Departments, and Agencies (MDAs) nationwide in commemorating this important event under the global theme “Mission Possible.” The celebration highlighted the power of teamwork, resilience, and innovation in improving service delivery across the public sector reminding […]
The Acting National Coordinator / CEO SERVICOM Presidency, Mr. Anthony Oshin, represented by the Head of Operations, Mrs Ngozi Akinbodewa, has formally presented SERVICOM Compliance Evaluations reports to the top Management of the Nigerian Social Insurance Trust Fund (NSITF). The presentation ceremony took place recently, at the Funds’ Corporate headquarters Abuja. In her […]
The SERVICOM Presidency office has partnered with the World Bank to integrate and sustain an E- grievance mechanism platform that is fully automated to cut across Ministries Departments and Agencies (MDAS). This platform initiative was unveiled during a briefing by the World Bank on the progress reports to have SERVICOM man a system that is […]
The SERVICOM Presidency Office has presented the Post SERVICOM Compliance Evaluation Reports to the Management of the Federal Airports Authority of Nigeria (FAAN). This presentation ceremony was held at the FAAN Headquarters in Lagos during the course of the week. During the Presentation briefing, the Head of Operations SERVICOM, Mrs. Ngozi Akinbodewa who represented the […]
The Service Compact with All Nigerians (SERVICOM) has recognized three outstanding staff members for their dedication and exemplary performance in the month of August, as part of its ongoing Staff Awards Initiative. The awards, which highlight punctuality, professionalism, and overall excellence, were presented at SERVICOM Headquarters in Abuja. The following staff were honored: 🏅 Staff […]