SERVICOM CALLS FOR MORE COLLABORATION WITH EFCC

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The National Coordinator SERVICOM Mrs Nnenna Akajemeli has called for more strategic collaborations with the Economic and Financial Crimes Commission (EFCC) to enhance and improve standards of Services in the commission.

This call was made when the National Coordinator/CEO SERVICOM paid an advocacy visit to the commissions headquarter in Abuja today, over the weekend.

Mrs Akajemeli stated that SERVICOM’s purpose for the visit is to look at the three key areas of services in the commission which are Investigation Service, prevention Service, Legal and Prosecution Service that are citizen’s focused and would match up with the expectations and needs of the people.

According to the Coordinator, beyond these standards, expectations are a key to quality service delivery of a Nation. She advised the Chairman to set up an anti – corruption crusade at the secondary schools to render preventive services in the mere future

She called on the EFCC boss to strategically position himself to stamp out corruption in the system and to streamline his service Charter to measureable standards that can be more accessible to the public.

With this, she said we can meet and exceed services, when this is achieved we can sustain synergy and service improvements in line with SERVICOM’s mandate through staff capacity building.

She advised the Economic Financial Crimes Commission (EFCC) boss to develop a frame work that would improve standards of service delivery in the commission.

This collaboration she said, would add more value to the Nation.

In his welcome remarks the Chairman Economic financial crimes commission (EFCC) Abdulrasheed Bawa stated that the commission has a Standards Operating Procedures (SOP’s) that they are digitalizing the process of forensic investigators in the commission.

He further stated that, Nigerians have to follow the system of digitalization of our process and procedures, so as to enable the commission to reduce high level of crime rates to the barest minimum.

He further stated that, the commission is working assiduously to ensure that services rendered are per with international best practices.

Henrietta Okokon (Mrs)

Public Awareness Manager

SERVICOM LAUDS THE NIGERIAN IMMIGRATION SERVICE (NIS) FOR EXCELLENT SERVICE DELIVERY

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The National Coordinator/CEO SERVICOM, Mrs Nnenna Akajemeli has commended excellent service delivery in the Nigerian Immigration Service (NIS).

This commendation was made recently at the commissioning of the resuscitated NIS contact (call) Centre and Chat Room at the Nigerian Immigration Service (NIS) Headquarters during the week.

Mrs Akajemeli further explained that, the effort of the Nigerian Immigration Service in restoring the Contact Centre and Chat room is highly commendable, and would bring about beneficial changes and likewise produce excellent service delivery.

She however highlighted that, the platform is exclusively initiated for connectedness by having people chat with NIS real time to create receptiveness to new ideas different from the familiar conventional way of operation and also for accountability purposes.

While commending the efforts of the Nigerian Immigration Service for extending the Contact (call) Centre to the States and Zonal levels, the National coordinator stated that the idea would give the SERVICOM office greater opportunities of taking services to the public.

In his welcome address, the comptroller General of Immigration Muhammad Babandede MFR Informed the National Coordinator that the Nigerian Immigration Service has come up with ideas to improve its service delivery process to Nigerians.

‘’we have made provision to a chat line for Nigerians to relate from any destination around the world’’ he said.

The Service he added have also put in place a payment platform, where forms are filled and completed for payments on line, furthermore he added that the service have also made provisions to have appointment systems in order to reduce stress for Nigerians.

Mr Babandede warned Nigerians not to patronize fake recruitments agents stating that the Nigerian Immigration Service recruitments would cut across the 774 Local Government Area Councils in the country, which will be done in a transparent and efficient manner.

 Henrietta Okokon (Mrs)

Public Awareness Manager

12th July, 2021.