The Federal Government of Nigeria has called on key public sector bureaucrats to be fully committed in the process of the Open Government Partnership initiative of this administration.

This call was made when the National Coordinator / CEO SERVICOM, Mrs. Nnnena Akajemeli, made an advocacy visit to the Federal Ministry of Transportation today 24th July 2020 in Abuja.

The National Coordinator stated that the Open Government Partnership process demands high synergy with development Agencies, partners, and non- implementation of the revised standards in service charters by the MDA’s.

According to Akajemeli, due to centrality and the importance of the Federal Ministry of Transportation’s services to the citizens, the President has approved that the Ministry constitutes the first pilot project on the delivery on NAP 11 Commitment 15.

Mrs. Akajemeli, further said that  SERVICOM Presidency have selected two agencies under the purview of the Ministry’s  Department of Transport and Mass Transit Administration, such as Nigeria Maritime Administration and Safety Agency ( NIMASA) and Nigeria Ports Authority ( NPA), because of the nature of services they deliver to Nigerian citizen’s and high-level interface.

She stressed on the tremendous importance of improved service delivery commitment 15 roles of pilot MDA’s and reeled out the strategies SERVICOM will adopt as critical partners in this process.

The Coordinator explained that SERVICOM will carry out advocacies for total buy-in by the CEOs, key partners, and stakeholders on the implementation of improved service Delivery commitment.

She called on the MDA’’s to develop/ review the implementation of service standards as contained in their service charters of selected service windows in line with National Guidelines as well as the development of monitoring and reporting framework for implementation of selected service standards in charters of selected service windows.

Akajemeli said that ‘’We  will work in collaboration with your Ministry to put systems/mechanisms in place to ensure  that this implementation process and standards would be  assessed intermittently  by SERVICOM Presidency and the international Review Monitors ( IRM) OGP Headquarters, Washington DC.’’

For this process to succeed, MDA’s are to identify and nominate transformers/champions of reform who are Committee members from key technical service department (Nodal Officer and MDA Performance Monitoring and Reporting Team) that will ensure standard performance implementation, monitoring and reporting with terms of reference she added.

On the part of Non – State actors, Barrister Chris Ugwuala , assured Nigerians of their commitment to work with the 7 MDA ‘s within the thematic areas of the Open Government Partnership Process in Nigeria.

In his welcome address the Honourable Minister of Transportation His Excellency, Rotimi Ameachi, said that for Nigeria to attain a system review, reformation must come from within us.

He called on Nigerians to take full responsibility for their actions by adopting attitudinal change and work towards reforming the system through value re-orientation of our processes.


Henrietta Okokon (Mrs)

Public Awareness Manager (SERVICOM)