The National Coordinator / CEO SERVICOM Mrs. Nnenna Akajemeli has called on MDA’s to improve their service delivery status in order to drive the Open Government Partnership (OGP), process.
This call was made when she made an advocacy visit to Honourable Minister of Works and Housing His Excellency Babatunde Raji Fashola in his Office during the week.
Akajemeli, while presenting her paper, stated that the aim of the visit was for total commitment and a buy-in by MDA’s to drive the Open Government Partnership initiative of the Federal Government.
According to Coordinator, the Ministry of Works and Housing is one of the 7 MDA’’s within the 7 Thematic Area of OGP and that the Ministry has been carefully chosen to lead and showcase her success stories around Customers facing areas.
She stated that SERVICOM has been chosen as a lead Agency to drive this process of Open Governance and as a leader would be engaged in taking scorecards through evidence-based reports that will create awareness and raise standards.
Furthermore, SERVICOM will carry out hands-on engagements by regularly monitoring and tracking everyone that comes to take services in your service windows, she said.
Her expectations among others are for the Ministry to render acceptable and delightful services to the Nigerian citizen, she added.
In his welcome address, the Honourable Minister His Excellency Babatunde Raji Fashola, said that his Ministry is fully committed to ensuring that we cushion in very inclusiveness in the way and manner we carry out our processes of service delivery to Nigerians.
He pledged his support to collaborate with SERVICOM to frame up in a most positive way and increase its synergy in this process.