The commemoration of the 2019 Customer Service Week by the SERVICOM Office in Abuja has been described as a giant leap in raising the consciousness of public servants on the need to deliver magical service at all times.
The Secretary to the Government of the Federation (SGF) Mr. Boss Mustapha said this while receiving Management and staff of SERVICOM Office as well as some Nodal officers of SERVICOM Units of MDAs, who were in his Office complex to round-up a roadshow marking the 2019 World Customer Service week with the theme “The magic of Service”.
The SGF who was represented by Mr. Olusegun Adekunle, Permanent Secretary, General Service Office in the office of the SGF, said Service delivery is the justification of any employment or engagement of government.
“Service delivery is the corner stone to success and the justification of our employment, we owe it to Nigerians and it is our obligation to deliver quality services to all Nigerians across the country”, he said.
He appreciated SERVICOM for its services to Nigerians and promised to support the Office in whatever service delivery engagements it has for the nation so that citizens can enjoy the magic of service as captured by the theme for the 2019 Customer Service Week.
The National Coordinator, SERVICOM Mrs Nnena Akajemeli had told the representative of the SGF that the event marking the Customer Service week was in celebration of all those delivering service in MDAs and also in recognition of customers who go to receive services from government offices.
She said the essence of governance can be realized through excellent service delivery, where citizens can trust government better through satisfactory services that are rendered by the MDAs.