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🔔 Challenge Service Failure At The Point Of Experience By Visiting The SERVICOM UNIT Of The Concerned Ministry, Department or Agency    |    🔔 Challenge Service Failure At The Point Of Experience By Visiting The SERVICOM UNIT Of The Concerned Ministry, Department or Agency

SERVICOM ACTING NATIONAL COORDINATOR COMMENDS NDIC’S CUSTOMER-CENTRIC INNOVATIONS AND PUBLIC SERVICE EXCELLENCE

In a major boost for public sector efficiency, the Acting National Coordinator and CEO of SERVICOM Office, Presidency, Mrs. Helen Lawal, has commended the management of the Nigeria Deposit Insurance Corporation (NDIC) for its commitment to customer-centric innovations and public service excellence. Speaking during an official courtesy visit to the NDIC’s Managing Director at the Corporation’s Head Office in Abuja...

SERVICOM Recognizes Outstanding Staff for May 2026

The SERVICOM Office has once again demonstrated its commitment to promoting excellence, professionalism, and a positive workplace culture by recognizing outstanding staff members for the month of May 2026. The monthly Staff Recognition Awards celebrate employees who have distinguished themselves through exceptional dedication, punctuality, and professionalism. The initiative forms part of SERVICOM’s commitment to fostering a culture of excellence and...

SERVICOM AND TRCN PARTNER TO BOOST EDUCATION DELIVERY IN NIGERIA; ADVOCATE FOR DIGITAL INNOVATION AND CITIZEN-CENTRIC STANDARDS

In a strategic move to elevate the quality of education and public service delivery in Nigeria, the leadership of SERVICOM and the management of the Teachers Registration Council of Nigeria (TRCN) have pledged to deepen their operational partnership. This commitment was highlighted during a high-profile courtesy visit by the SERVICOM leadership to the TRCN headquarters in Abuja on 30th July...

SERVICOM OFFICE HOLDS HEALTH AWARENESS TALK AND CHECK, EMPHASIZES WELL-BEING AS KEY TO STAFF PRODUCTIVITY

The SERVICOM Office, Presidency has concluded a health awareness talk and medical check for management and staff, with the Acting National Coordinator/CEO, Mrs. Helen Lawal, emphasizing that good health and well-being are critical to productivity and overall performance. Speaking in her opening address today, 25th June 2026, at the Conference Room of the SERVICOM Office in Abuja, Mrs. Lawal said...

NITDA LAUNCHES 6TH EDITION OF SERVICE CHARTER, SERVICOM CALLS FOR FULL IMPLEMENTATION TO DRIVE DIGITAL SERVICE EXCELLENCE

The National Information Technology Development Agency (NITDA) has launched the 6th Edition of its Service Charter today, 24th June 2026, in Abuja. The event marked another milestone in NITDA’s continuous commitment to strengthening transparency, accountability, and excellence in service delivery to citizens, businesses, government institutions, and other stakeholders across Nigeria’s digital ecosystem. Speaking at the launch, the Acting National Coordinator/CEO...

SERVICOM PRESIDENCY, TETFUND MANAGEMENT REAFFIRM COMMITMENT TO SERVICE EXCELLENCE AT PARASTATAL COMMITTEE RETREAT

The SERVICOM Office, Presidency and the Management of the Tertiary Education Trust Fund (TETFUND) have jointly reaffirmed their commitment to strengthening service delivery, institutional accountability and customer-focused practices in Nigeria’s tertiary education sector. The commitment was made today, 23rd June 2026, at a One-Day Retreat for TETFUND SERVICOM Committee Members held in Abuja. The retreat was themed “Fostering a Culture...

SERVICOM STRENGTHENS SERVICE DELIVERY OVERSIGHT AS 85 NODAL OFFICERS, 37 OTHERS CONVENE FOR SECOND QUARTER NATIONAL COUNCIL MEETING

The SERVICOM Office has reaffirmed its commitment to improving service delivery across the public sector as it convened the 2nd Quarter National Council of Nodal Officers Meeting at the Conference Hall of the Federal Capital Development Administration (FCDA), Abuja. Declaring the meeting open on 18th June 2026, the Acting National Coordinator of SERVICOM, Mrs. Helen Lawal, welcomed participants and commended...

SERVICOM REPOSITIONS FOR EXCELLENCE

The Service Compact with All Nigerians (SERVICOM Presidency) has intensified efforts to close the gap between government performance and citizen expectations through strategic interventions led today 9th June 2026 in Abuja, by its Acting National Coordinator, Mrs. Helen Lawal. In a dual-event approach targeting two critical sectors of governance, Mrs. Lawal spearheaded service delivery reforms at the corporate headquarters of...

SERVICOM INAUGURATES PARASTATAL SERVICOM UNITS/COMMITTEES FOR NAQS AND CPN TO STRENGTHEN SERVICE DELIVERY

The SERVICOM Office has inaugurated Parastatal SERVICOM Units/Committees (PSU/PSC) for the Nigeria Agricultural Quarantine Service (NAQS) and the Computer Professionals Registration Council of Nigeria (CPN), marking a significant step in institutionalizing quality, citizen-focused service delivery across Federal Agencies. The dual inaugurations, held on 15th May, 2026 in Abuja were performed by the Ag. National Coordinator/CEO of the SERVICOM Office, Mrs...
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