SERVICOM Institute

2nd Quarter Training Programmes

  Workshop Title Theme Target Participants Location Comments

 

1. Service Excellence Workshop batch 1

22nd – 26th May 2017

Achieving a Culture of Service Excellence in the Public Sector Ministry of Transport and Parastatals Abuja Held
2. Service Excellence Workshop batch 2

19th – 23rd June 2017

Achieving a Culture of Service Excellence in the Public Sector Selected MDAs under the protocol list Kaduna Held
3. Result Based Monitoring and Evaluation Techniques for SERVICOM Units

3rd – 7th  July

Improving Organisational Performance Selected MDAs under the protocol list Benin Upcoming
4. Service Excellence Workshop batch  3 Achieving a Culture of Service Excellence in the Public Sector Ministry of Health and Selected Parastatals/Hospital Abuja Date to be determined

Notes:

  • The specified training programmes are free and available slots for MDAs are limited based on budgetary provision, therefore participation is strictly by invitation
  • The Training programmes will be held in as many batches as possible to cater for all MDAs on the SERVICOM protocol list and selected parastatals
  • More trainings are planned for 3rd and 4th Quarter 2017, details will be communicated later
  • MDAs can also take advantage of customized/tailor made training programmes in the interim. Request for such trainings should be made in writing to the National Coordinator/CEO SERVICOM office, attention Head, SERVICOM institute