Highlight and Matters arising from Episode 203 of the SERVICOM Help Desk Radio Programme.
The Episode 203 of the SERVICOM help desk Radio programme held on the 31st of January 203, the National Coordinator, Mrs Nnenna Akajemeli and Mrs Henrietta Okokon of the Public Awareness Unit where in the studio.
the NC appreciated the Ordinary President and the entire Brekete Family and said in this programme we discuss everything about service delivery, for that reason we bring in Ministries, Department and Agencies of Government to tell the citizens how they render services to customers and we attend to complaint of service failure be it in Schools, Hospitals or Government agencies.
She later gave update and summaries on SERVICOM activities and intervention for the year 2022 as requested by the Ordinary President, at the course of the update, the NC advised citizen to adhere to doctors instructions as patience in other get actually get better when treated. This year we intend to do more, when you are not satisfied please speak out or you can come to our office at the Federal Secretariat.
We will be having a Retreat early next month to elaborate more on service delivery issues and how to serve you better and we assure you that SERVICOM is there to make sure there is improvement in services, the NC added.
The Public Awareness Manager gave out the office phone numbers and social media handles for citizens to reach out to the office incase they experience service failure at any point.
There were no emerging issues for SERVICOM to attend to
Mrs Henrietta Okokon.
Public Awareness Manager.