Highlight and Matters arising from Episode 124 of the SERVICOM Help Desk Radio Programme.

The Episode 124 of the SERVICOM help desk Radio programme held on the 16th of February 2021 and featured for  the second time the team from  Department of Petroleum Resources (DPR) , The National Coordinator/Chief Executive of SERVICOM, Mrs  Nnenna  Akajemeli  and  the public Awareness Manager, Mrs Henrietta  Okokon   where in the Studio and used the opportunity to appreciate the Ordinary President and his team, she stated that the programme is to help hold service providers accountable and for service takers to engage with them.

We get information and achieve connectedness from citizens to government services that they pledged to provide and bring Ministries, Department and Agencies to talk about their services, that is why we have a Team from the Gas sector of the Department of Petroleum Resources (DPR) here, she said. In the studio were Mrs Magdalene Osode, Nodal Officer, Mr Durugi Elvis, Gas division, Mr Emmanuel Essien, Gas division all came as representatives.

Mr Durugi Elvis said there a lots of opportunities in the Gas sector and talked about  careful usage to avoid fire outbreaks, we monitor the various deports to ensure Odourisation which is the first signal of cooking Gas leakage in the home, We ensure all materials for carrying the Gas are properly designed with dictators in case of leakage, we also monitor standard operating procedures in gas plants.

If a customer wants to fill his cylinder, he is not supposed to go close; the trained attendant will handle that and bring it back for the customer to be sure of the weight, Mr Elvis said. We are against discharging of products at night to avoid fire outbreak and every personnel handling the Gas plant or equipment must be well trained and have the relevant skills, he added

There were no issues for SERVICOM office to attend


Henrietta Okokon (Mrs)

Public Awareness Manager.