Entries by servicom

HIGHLIGHT OF EPISODE 6 OF SERVICOM HELP DESK RADIO PROGRAMME

HIGHLIGHT OF EPISODE 6 OF SERVICOM HELP DESK RADIO PROGRAMME A SERVICOM Team lead, Mrs Ijeoma Ugochukwu led the discussion for the 6th  episode of  SERVICOM Help Desk Radio Programme which held on the April 9th 2018 where she gave an overview of the SERVICOM Compliance Evaluation, an assessment exercise carried out by the SERVICOM […]

HIGHLIGHT OF EPISODE 4 OF SERVICOM HELP DESK RADIO PROGRAME

HIGHLIGHT OF EPISODE 4 OF SERVICOM HELP DESK RADIO PROGRAME A SERVICOM Officer Mr Clement Stephen was the discussant for the day and the focus for discussion was on the workings of Ministerial SERVICOM Units (MSUs). Mr. Clement recalled that in March 2005, the Federal Executive Council (FEC) resolved that  Ministerial SERVICOM Units be established […]

HIGHLIGHT OF EPISODE 3 OF SERVICOM HELP DESK RADIO PROGRAMME

HIGHLIGHT OF EPISODE 3 OF SERVICOM HELP DESK RADIO PROGRAME A SERVICOM Team lead, Mrs. Jummai Abdullahi and the SERVICOM Public  Awareness Manager, Ms. Patience Musa were the discussants for the day . Issues such as Service charter, Mystery Shopping, Ministerial SERVICOM Units, SERVICOM complaint handling methods were all in focus in the course of […]

Highlight of Episode 2,  SERVICOM Help Desk Radio Programme

Highlight of Episode 2,  SERVICOM Help Desk Radio Programme The 2nd Edition of SERVICOM Help Desk Radio Programme had SERVICOM Team Lead Mrs Jummai Abdullahi as the discussant for the day, the discussion was centered around SERVICOM methods and approaches for service excellence in Ministries, Departments and Agencies (MDAs). She mentioned that SERVICOM works to […]